Refund Policy

At Skintique, we are committed to providing high-quality services and professional skincare products. Due to the nature of our treatments and products, the following refund policy applies:

Services

• All services are non-refundable.

• Results vary from person to person, and outcomes cannot be guaranteed.

• If you are unsatisfied with your service, please contact us within 48 hours so we can address your concerns and recommend an appropriate solution.

Packages & Prepaid Services

• Packages and prepaid treatments are non-refundable and non-transferable.

• Expiration dates apply and will be honored as stated at the time of purchase.

Retail Products

• Unopened retail products may be returned within 7–14 days of purchase for:

  • Store credit, or

  • Exchange only (no cash refunds).

• Opened or used products are non-refundable unless defective.

Gift Cards

• Gift cards are non-refundable and may not be redeemed for cash.

• Lost or stolen gift cards cannot be replaced.

Policies may vary per provider.