Cancellation Policy

At Skintique, your appointment time is reserved exclusively for you. To ensure fairness to all clients and to respect our time, we kindly ask that you review our cancellation policy below.

Appointment Cancellations & Rescheduling

• We require 24 hours notice for any appointment cancellations or rescheduling.

• Cancellations made less than 24 hours will be charged 100% of the scheduled service.

• Same-day cancellations and no-shows will be charged 100% of the scheduled service.

• If a client has a appointment that is from a bundle and cancels within 24 hours of their scheduled appointment or no shows, the applicable bundle credit will be considered redeemed and forfeited. The appointment will be recorded as a late cancellation or no-show, and the credit cannot be refunded, transferred, or applied to a future service.

Late Arrivals

• Clients arriving more than 15 minutes late may need to reschedule.

• If we are able to accommodate you, your service may be shortened while the full-service fee still applies.

No-Shows

• Clients who fail to show up without notice will be charged the full service amount with no refunds.

• Repeated no-shows may result in no future bookings.

Thank you for understanding our small business policy.

Thank you for respecting our time and supporting our small business. Having this policy in place helps protect our spa and its providers. We look forward to caring for your skin!

— Skintique Spa

Please note certain policies may vary per provider.